Privacy policy

Last updated: 19 October 2026.

This policy explains how personal data is processed when you visit raizdemontoro.com or request a quote from Raíz de Montoro.

Controller and contact

  • Controller: SATOR AREPO TENET OPERA ROTAS, S.L.
  • Spanish tax identification number: B42905414.
  • Address: Calle Real Alta, 9, Cardeña, Córdoba, Spain.
  • Brand and website: Raíz de Montoro, https://raizdemontoro.com/.
  • Contact and privacy: pedidos@raizdemontoro.com.

Quote requests and enquiries

The form collects your email address, the sizes and quantities you select, and the language. We use this information to prepare the quote you requested, reply to your email and follow up on your enquiry. If you email us directly, we also process the message and any documents you choose to send. Please do not send sensitive or unnecessary information.

Your request is stored on the website with access restricted to its administrators. The stored information includes its reference, selection, language and email notification status, together with the policy URL shown to you and your acknowledgement of the checkbox. A notification is sent to pedidos@raizdemontoro.com so a reply can be prepared. Technical acceptance of the form does not confirm a purchase, payment or delivery of that notification to the inbox.

Your email address and selection are necessary to process the form. Without them, we cannot prepare or reply to that request. Preparing a quote is based on taking steps at your request before entering into a contract; general enquiries and follow-up are based on the legitimate interest in responding to communications received. The checkbox acknowledges this policy: It does not subscribe you to advertising. The form does not add you to marketing communications.

Operation and security

Connecting to the website generates technical information needed to deliver pages and protect the service. The form uses temporary security and rate controls to prevent abuse and duplicate submissions. These measures serve the legitimate interest in maintaining the operation and security of the website.

Retention

The retention criterion for requests and communications is the time necessary to handle the quote or enquiry and its follow-up. After it is closed, only information still needed for legal obligations or possible liabilities should be retained for the applicable periods, with restricted access.

The form does not automatically delete requests after a fixed number of days. You can request deletion using the contact above. Temporary anti-abuse controls have their own expiry and do not replace a review of stored requests.

Providers and recipients

Hostinger provides the website hosting and email services. Technical providers may access the information necessary to provide those services. See Hostinger’s data processing addendum and privacy policy. Information may also be disclosed where a legal obligation requires it.

These providers’ services may involve processing outside the European Economic Area. Their terms describe the applicable safeguards, including standard contractual clauses where appropriate. You can request information about the safeguards for processing related to your request by emailing pedidos@raizdemontoro.com.

Analytics and consent preferences

The website uses Google Analytics through Site Kit to understand how its pages are used and whether visits lead to quote requests. Analytics may process information about visited pages, devices, interactions and browser identifiers. The accepted-request event is sent only when you have allowed the statistics category; it does not contain your email, the private request reference or information written in the form.

The banner lets you choose whether to allow analytics and change your choice. Analytics requiring permission is based on your consent. Rejecting statistics does not prevent you from browsing or requesting a quote. Google Consent Mode may transmit technical signals without cookies when consent has not been granted; rejecting does not mean that every connection to Google is blocked.

You can review your preferences below. See also how Google uses information from websites that use its services and Google’s data processing terms. These services may involve international processing subject to the safeguards described in their terms.

Your rights

You can request access, rectification or erasure of your data and, where applicable, restriction, objection and portability. You can withdraw any consent you have given without affecting the lawfulness of earlier processing. Email pedidos@raizdemontoro.com, identify the right you wish to exercise and include your request reference if you have it. We may ask for the information necessary to verify your identity when there is reasonable doubt.

If you believe your rights have not been respected, you can lodge a complaint with the Spanish Data Protection Agency.

Updates

This page will be updated if the processing described changes. You can check the date at the beginning and contact us with any privacy questions.